AJAX progress indicator
  • Actual Cost
    Actual Cost (AC)
    The cost incurred for the work performed on an activity.
  • Agile
    The term used to describe applying the mindset, values and principles from the Agile Manifesto.
  • Agile manifesto
    Agile Manifesto
    The official definition of the agile mindset, values and principles.
  • Agile Mindset
    A way of thinking and behaving that is based on the four values and twelve principles of the Agile Manifesto.
  • Agile Practitioner
    Agile Practitioner
    A person who embraces the agile mindset and collaborates with like-minded colleagues in cross-functional teams.
  • Analogous Estimating
    Analogous Estimating
    A technique for estimating the effort, duration or cost of an activity or a project using historical data from a similar activity or project.
  • Backlog
    An ordered list of customer focused requirements. Maintained by a team and undertaken to create a product or service.
  • Baseline
    The approved version of a plan or work product that can be changed using formal change procedures. Used as the basis for comparison to actual results.
  • Benchmarking
    Benchmarking is the process of studying best-in-class external parties, products or processes in the hope that, if appropriate, they can be implemented and used.
  • Bottom-Up Estimating
    Bottom-Up Estimating
    A method of estimating project effort, duration or cost by aggregating the estimates of the lower-level elements.
  • Budget at Completion
    Budget at Completion (BAC)
    The sum of all budgets for the work to be performed.
  • Burndown
    Burndown chart
    A graph showing the work remaining versus the time left in the sprint/iteration.
  • Burnup chart
    Burnup chart
    A graph showing the work completed towards the release of the product or service.
  • Communications Management Plan
    A deliverable that sets out how project information will be shared with project stakeholders. It usually identifies attributes including the objective, format, frequency, and audience for each item.
  • Compliance
    Compliance involves adhering to standards, laws, regulations, or rules. Failure to adhere to compliance requirements can result in fines, penalties, lawsuits, damage to reputation, etc.
  • Continuous Improvement
    Continuous Improvement
    The ongoing watching for ways to improve quality by everyone. It involves observing, taking measurements, improving processes, reducing variations in production or performance, reducing defects, waste, and improving cycle times.
  • Contract
    A legally binding agreement used to acquire products or services. Typically made between two or more parties, where money is exchanged for goods or services. Enforceable by law.
  • Cost Baseline
    Cost Baseline
    The approved version of work package cost estimates and contingency reserve or backlog estimates used as the basis for comparison to actual results.
  • Cost Performance Index (CPI)
    Cost Performance Index (CPI)
    A measure of cost efficiency expressed as the ratio of earned value to actual cost.
  • Cost Variance (CV)
    Cost Variance (CV)
    The amount of budget deficit or surplus at a given point in time. Calculated as the difference between the earned value and the actual cost.
  • Daily Standup
    Daily Scrum
    A brief, daily collaboration meeting during which the team reviews progress from the previous day, declares intentions for the current day, and highlights any obstacles encountered or anticipated. Also known as daily standup.
  • Definition of Done
    An agreement used mainly in agile approaches defining the minimum set of requirements needed to declare a user story or feature “Done.” For example, all the unit tests must pass, must be accepted by the Product Owner, refactored and team reviewed.
  • Deliverable
    A product, output, or outcome that is unique and verifiable. Deliverables must be produced and accepted to consider a project, release or project phase completed. Deliverables can be tangible or intangible.
  • Development Life Cycle
    Development Life Cycle
    Elements or phases of a project associated with producing the product, service, or result. The development life cycle is performed within the project life cycle.
  • Disciplined Agile (DA)
    A toolkit and agile, lean and hybrid approaches with guidance on when to use them.
  • Earned Value (EV)
    Earned Value (EV)
    The measure of work completed to date expressed in terms of the budget authorized for that work.
  • ECO
    Exam Content Outline. The official description of exam scope and format. The exam content outline describes the domains (major themes) and tasks and enablers tested in the exam.
  • Empowerment
    Empowerment is the act of giving power or authority to make decisions or perform actions.
  • Estimate at Completion (EAC)
    Estimate at Completion (EAC)
    The expected total cost for completing all the work planned. Calculated as the sum of the actual cost to date plus the estimate to complete.
  • Estimate to Complete (ETC)
    Estimate to Complete (ETC)
    The expected costs for all the remaining project work.
  • Extreme Programming
    Extreme Programming (XP)
    An agile development approach used in software projects where changes may occur rapidly. XP emphasizes small teams, responding to change and creating high-quality solutions.
  • Fist of Five
    A team-based voting protocol that uses fingers to indicate support for an idea. It allows for rapid decision-making where there is consensus and the ability to identify and investigate outliers.
  • Hawthorne Effect
    Hawthorne Effect
    The name given to the tendency to alter people?s behavior by measuring their performance on an attribute of work. Named after the General Electric Hawthorne plant where Elton Mayo conducted experiments on worker productivity in the 1920?s and 1930?s. After increasing the lighting brightness(...) Read More
  • Hybrid
    A blend of predictive and agile approaches that is considered a non-agile approach. Instead, hybrid is considered fit for purpose.
  • Impediment
    Something that is blocking the team from making progress or significantly slowing them down. Impediments can be physical such as waiting for a part or materials, dependency related such as waiting for an approval or work by another group to be completed. They can also be skill-related such as(...) Read More
  • Increment
    A completed, tested chunk of functionality, product or service. Usually a subset of the overall project outcome.
  • Information Radiator
    Information Radiator
    A large display that provides information to the rest of the organization. It enables up-to-the-minute knowledge sharing without having to disturb the team or other stakeholders.
  • Iteration
    A timeboxed period of development in which the work needed for delivery is completed.
  • Kaizen Events
    Kaizen Events
    Events aimed at making improvements to a system.
  • Kanban board
    Kanban Board
    A visualization tool that shows work items in various states. It enables improvements to the flow of work by making bottlenecks and work quantities visible.
  • Kanban Method
    Kanban Method
    An approach inspired by lean and the original Kanban inventory control system and used specifically for knowledge work.
  • Knowledge Work
    Knowledge Work
    People who use their skills and knowledge to collaborate, solve problems and build products and services. Roles include professionals in I.T. such as programmers, web designers, analysts and Q.A. positions. Knowledge workers also comprise teachers, pharmacists, accountants, engineers,(...) Read More
  • KPI
    Key Performance Indicator. A metric used to create goals and track performance towards those goals.
  • Lean Development
    Lean Development
    The adaptation of lean thinking and lean manufacturing principles and practices to any knowledge worker domain. It is based on a set of principles and practices for achieving quality, efficiency, and customer alignment.
  • Lifecycle
    Life Cycle
    The process through which a product is imagined, created, and put into use.
  • OKR
    Objectives and Key Results. A lightweight, flexible metric format for creating and tracking metrics aligned to team and organizational goals.
  • Persona
    An actual or composite description of a project stakeholder that captures critical project information such as wants, needs, common uses, pain points and concerns as they relate to the product or service being constructed.
  • Planning Poker Cards
    Planning Poker
    A group-based estimation approach that uses initially anonymous sizing and subsequent rounds of discussion and reestimation to reach consensus.
  • Product Backlog
    Product Backlog
    An ordered list of customer-centric requirements for a product.
  • Product Owner
    Product Owner
    The person responsible for maximizing the value of the product being created. The Product owner prioritizes the backlog and is accountable for the final product built.
  • RACI
    RACI is an acronym for Responsible, Accountable, Consulted and Informed. RACI tables or RACI matrixes are often created on projects to describe who does what.
  • Retrospective
    A workshop used by agile teams to help improve their process. After each sprint/iteration, team members ask what went well, what can we improve, and what do we want to try differently next sprint/iteration?
  • S-Curve Analysis
    S-Curve Analysis
    An approach to analyze performance trends from a graph of cumulative costs over time.
  • Scaled Agile Framework
    Scaled Agile Framework (SAFe®)
    A knowledge base of integrated patterns for enterprise-scale lean/agile development.
  • Schedule Performance Index
    Schedule Performance Index (SPI)
    A measure of schedule efficiency that is calculated as the ratio of earned value to planned value.
  • Schedule Variance (SV)
    Schedule Variance (SV)
    A measure of schedule performance (is the project ahead or behind?) calculated as the difference between the earned value and the planned value.
  • Scrum
    An agile approach for developing and sustaining products, with specific roles, events, and artifacts.
  • Service Level Agreements
    A Service Level Agreement (SLA) is a contract or commitment between a service provider and a customer/client. SLAs typically cover availability, quality, and responsibilities such as mean time between failures (MTBF), mean time to repair, or mean time to recovery (MTTR).
  • Sprint
    The Scrum term for an iteration. A fixed period (e.g. two weeks) of development to get an increment of product or service built.
  • Stakeholder
    Any individual, group, or organization that may affect, be affected by or perceive itself to be affected by a decision, activity, or outcome of the project.
  • Stakeholder Register
    A deliverable that lists all the significant project stakeholders or stakeholder groups along with characteristics about their interests, expectations, concerns, impact, influence, etc.
  • Start-to-Finish
    A logical relationship where a successor activity cannot finish until a predecessor activity has started.
  • T-Shaped people
    The name given to generalizing specialists who can not only perform well in the specific function but also have some skills (and the aptitude) to assist outside of their core role when needed.
  • Team Charter
    A document that outlines the team values, agreements and practices. Typically including how the team will make decisions, communicate, resolve conflict, meet, shared hours and tools.
  • Theory of Constraints
    A branch of production science and project management focused on improving efficiency and output. It is based on the successive identification and removal of constraints to raise overall system throughput.
  • User Story
    User Story
    A short description of deliverable value for a specific user. It is a promise for a conversation to clarify details.
  • Value Stream
    Value Stream
    A view of the business or system that focuses on the flow of value to customers through the delivery of specific products or services.
  • Value Stream Map
    A visual representation of a process and the actions in each step of the flow of value to customers. It depicts the workflow showing queues, delays, and other forms of non-value-adding effort that create waste and distraction.
  • Variance Analysis
    Variance Analysis
    An approach for determining the root cause and amount of difference between the baseline and actual performance.
  • Variance at Completion (VAC)
    Variance at Completion (VAC)
    A projection of the amount of budget overspend or surplus, Calculated as the difference between the budget at completion and the estimate at completion.
  • WBS
    Work Breakdown Structure. A hierarchical view of the scope of work to be done by the project team to achieve the project goals and create the required outcomes.
  • WBS Dictionary
    WBS Dictionary
    A document that provides information about each element in the work breakdown structure. Details can include deliverables, activities and scheduling information.
  • Work Package
    Work Package
    The work at the lowest level of the work breakdown structure that has cost and duration estimates.
  • Workaround
    A temporary response to an issue, when a previous response did not work well or had not been planned.

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