Practice Exam 3

In a project to develop a cybersecurity solution, the project manager notices that a junior developer has significantly improved their coding skills over the past few months. What is the best way for the project manager to support and recognize the developer’s growth and development?

A city infrastructure project involves three subcontractors delivering structural, electrical, and plumbing work. Each subcontractor sends status updates on separate channels with no agreed approach, leading to schedule clashes.

What is the project manager’s best next step?

Harbour City is upgrading its wastewater treatment plant to serve a growing population and to meet a tighter discharge consent that takes effect in three years. The council has approved a capital budget for the works that cannot be increased, and the program runs predictively to a fixed completion date set by the consent. The main construction is awarded as a fixed-price contract to one contractor, with payment against monthly progress certificates. The treatment equipment is procured separately from an overseas supplier, is priced in that supplier’s currency, and is paid at three milestones tied to manufacture, shipping and commissioning. The equipment was priced after the business case was approved. The two procurement routes carry different payment terms and different currencies, and the supply chain director holds the authority to place the equipment order. Three risks are live on the register. The first is movement between the two currencies before the equipment milestones fall due. The second is a buried utility main along the site boundary that has never been surveyed and could divert the excavation. The third is a winter weather stoppage in the earthworks, for which the contractor holds an extension-of-time claim but no cost claim. The contingency is a single lump sum set at eight per cent of the business case cost when the business case was written, and it has not been reviewed since. The project reports monthly to the council’s finance subcommittee, which is the body that approves changes to the capital budget and which meets on fixed monthly dates. The monthly report shows expenditure against the annual capital budget line. Construction is running under its budget line because the earthworks started more slowly than planned. The equipment package has risen in cost since it was priced, and the difference is being taken from a planned scope item without the subcommittee being told. Commissioning, operator training and the plant’s first maintenance cycle fall due after the capital budget closes at handover. The operating budget for the plant carries no line for any of the three, and the operations team has not been asked to plan for them. The supplier’s second equipment milestone falls due in the same month as the next subcommittee meeting.

What should the project manager use as the basis for the project’s funding profile?

Harbour City Plant Upgrade, Case Study: What should the project manager do about the size of the contingency?

Harbour City Plant Upgrade, Case Study: What should the project manager do about the equipment cost variance?

Harbour City Plant Upgrade, Case Study: What should the monthly report to the subcommittee show?

Harbour City Plant Upgrade, Case Study: What should the project manager do about the costs that fall after the capital budget closes?

A product team building a consumer fitness app works in two-week iterations. The next iteration migrates member history from a legacy database, work that a closed program in the organization delivered last year as a single fixed-scope release. That program’s recorded findings are available to the team.

Which approach should the project manager take?

After completing training on a new software tool, the project manager wants to verify that the course actually improved capability. What should the PM do?

Summit Health Network, Case Study: Summit Health Network is a nonprofit regional health system running three hospitals and 14 outpatient clinics across two counties. It is 14 months into an 18-month program to replace legacy paper medication ordering with an integrated electronic prescribing and pharmacy system. The program touches 2,100 clinical staff, three hospital pharmacies, two vendors (one for the electronic medical record, one for pharmacy dispensing), the county privacy office, and a joint labor-management committee representing nurses and pharmacists. The go-live date is fixed: the board has publicly committed to it, and the vendor contracts include stiff penalties for delay. Program manager Dana Reyes has seen two prior health-system implementations fail, and in both cases the failure was a communication failure, not a technical one. Clinicians fear the new system will slow them down at the bedside. Pharmacists worry that silent system errors will cause misfills. The privacy office needs audit trails and formal records. The labor committee wants assurances that no roles will be eliminated. Each group consumes information differently: nurses live inside the electronic medical record and ignore email, pharmacists read email but skip shift huddles, executives expect a weekly dashboard, and the privacy office expects formal memos with documented approvals. Six weeks ago Dana issued a one-page communication plan built around a weekly executive dashboard, a monthly newsletter, and an open-door policy. It is not working. The newsletter goes largely unread. The nurses’ council says it first learned about the training schedule from a vendor flyer, not from the program team. The privacy office discovered that the go-live date moved two weeks ago and that nobody had notified it. A pharmacist overheard a rumor that the system will auto-approve high-risk medication orders, and that rumor is now spreading through the pharmacies. The training lead is frustrated: she booked 40 classroom sessions against the original go-live date and must now reschedule half of them. The EMR vendor’s project manager has started emailing clinicians directly, bypassing Dana’s team, and has already sent conflicting instructions about login credentials. The board’s quality committee has asked for a status report in a format the program team does not currently produce. Dana’s sponsor, the chief medical officer, has given her 30 days to fix the communication approach before the next board meeting. His requirements: one authoritative source of project news, a clear owner for each stakeholder group, feedback loops that surface rumors early, and a reporting cadence matched to what each audience actually consumes. He will be asked at that meeting whether the go-live date can still be met. Separately, the program’s RAID log and risk register are maintained diligently but read by almost no one outside the core team, and a recent staff survey found that six in ten clinical staff could not name the single source of truth for schedules or training. Two clinic managers have even started running their own informal ordering workarounds based on instructions from a former vendor trainer who left the program in month six. What should Dana do FIRST to rebuild the communication approach?

Summit Health Network, Case Study: Two weeks ago the go-live date moved, and the privacy office was never notified. What should Dana do to prevent this from recurring?

Summit Health Network, Case Study: The EMR vendor is emailing clinicians directly and has sent conflicting login instructions. What is Dana’s best response?

Summit Health Network, Case Study: A rumor that the system will auto-approve high-risk medication orders is spreading through the pharmacies. What should Dana do?

Summit Health Network, Case Study: The board’s quality committee wants a status report in a format the program team does not produce. What should Dana do?

A project is delivering work in a regulated industry. The project manager assigns someone to track project information and compare it against government regulations, internal corporate policies, and required quality standards, and to flag any deviations for corrective action. Which activity is primarily being performed?

When selecting vendors, how should a project manager ensure that only capable vendors are invited to submit proposals? Which method should be used?

A project manager needs the standard policies, procedures, templates, and historical records that projects in the company are expected to follow. Where should the project manager look?

Where would the project manager look to find when each team member is available?

A project manager is leading a high-visibility initiative in an environment where stakeholder trust has been weakened by past project failures. Which of the following actions would best help the project manager build trust and influence stakeholders to support the project’s objectives? (Select 3.)

A project manager leading an Agile project needs to establish governance structures while maintaining agility. Which approach best aligns with Agile governance principles?

A regional airport authority is expanding its passenger terminal in stages, awarding construction contracts as each design stage is fixed. A revised accessibility standard was published last year and phases in during construction, and the existing terminal was built before it. A fire-safety standard applies throughout.

How should the project manager confirm the compliance requirements for the expansion?

A project is experiencing frequent change requests from multiple stakeholders, causing delays. What should the project manager do to improve change management?

In a marketing campaign project, team members express concerns about losing valuable insights learned during the project. What should the project manager do to retain knowledge for future use?

Two weeks into a cross-functional project, the team is arguing about how quickly to respond in chat and email, what good meeting etiquette looks like, and whether items are “done” without clear acceptance checks. The sponsor asks the team to put expectations in writing so these avoidable conflicts stop recurring. What is the primary purpose of team agreements?

A project manager at a marketing agency faces a campaign launch date that agency leadership promised to the client but the delivery team insists cannot be met with current staffing and scope. A joint review meeting between the two sides is scheduled for tomorrow.

What should the project manager do?

During the construction of a high-rise building, two subcontractors are in conflict over access to a shared crane. The site supervisor believes the issue is due to poor scheduling and miscommunication. What should the project manager do first to interpret the source and stage of the conflict?

A project manager is preparing for negotiations with a vendor and wants to reduce risks associated with unexpected delays. What are the key activities the project manager should perform when determining a negotiation strategy? (Select 2.)

A shoreline pipeline coating crew measures thickness on each production sample and plots the readings against the control limits set when the process was baselined.

Using the quality control chart below, what should the project manager do next?

A project manager is determining how to engage different stakeholders. One stakeholder has high influence but low interest in the project. How should the project manager manage this stakeholder?

At a daily check-in, a team member reports they are still on a task that was sized for one day, and it is now the third day with no visible progress. Other than the work simply taking longer, what might this signal to a vigilant team facilitator?

A project sponsor asks the project manager to ensure the project’s outcomes align with organizational goals. How does the benefits management plan support this?

In a project to upgrade a power plant, several team members are new to safety protocols for handling high-voltage equipment. What should the project manager consider when selecting a training option?

A team is delivering a new customer-facing digital service using an adaptive, agile approach. The team maintains a visible, frequently updated list of the work it plans to complete in the next short planning horizon, refining it as priorities and learning change. Which artifact is most specifically associated with an agile project approach?

A county government is moving its public records from paper to a digital system, with the system configured in stages while departments change how they work. Departments keep their records in their own ways today, and the county’s retention rules are legal requirements that hold throughout the move.

Which actions should the project manager take to support the departments through the records change? (Select 3.)

A rail signaling upgrade is two weeks into an approved baseline when the supplier’s factory acceptance test slips by three weeks. The operator’s commissioning window is fixed, and the program board wants the effect on that date at its next meeting.

How should the project manager execute the schedule management plan?

A project manager at a university put a new research grants management system in place across its faculties, a vendor platform configured in stages with reporting built in iterations. Six months after go live, most research administrators had gone back to their own spreadsheets, and the faculties differed in how they handled grants.

What should the project manager have done differently about the university’s culture before the rollout?

A project is in execution when a previously identified risk occurs, causing delays. The contingency plan is not fully mitigating the impact. What should the project manager do next?

An external economic downturn affects customer purchasing behavior, requiring a reprioritization of the product backlog. What should the product manager do first?

The project manager at a food and beverage manufacturer is midway through upgrading the processing line. The plant manager has confirmed a change to the packaging specification that affects the line’s agreed output targets, and the remaining work packages were built around the original agreement.

Which approach should the project manager take?

During a crunch period on a new video game title, a junior gameplay developer keeps producing solutions well beyond their assigned scope. The lead developer has noticed but not commented, and the project manager is planning team development for the coming quarter.

How should the project manager respond?

A project manager is monitoring several issues during execution. Some can be resolved by the team, while others may require decisions or authority outside the project. Under which condition is it most appropriate for the project manager to escalate an issue?

A project is implementing a customer-data feature for a regional service provider. A new regulation is announced with an effective date that falls before the planned release. Noncompliance carries penalties, but rushing could reduce test coverage. What should the project manager do? (Select 2.)

A project manager at a regional credit union is replacing its core banking system, configuring a vendor platform in stages while migrating member data in iterations. The regulator has just issued a new requirement for systems that handle member data, effective before this system goes live. A compliance officer owns regulatory confirmation.

How should the project manager confirm the project’s compliance requirements?

In a software development project, the project manager identifies that a junior developer lacks proficiency in a programming language critical to the project. What training option would be most appropriate for this situation?

A construction project is sequencing work on a new building. The concrete foundation must be fully poured and cured before the framing crew can start erecting the walls. The project manager notes that this is the same type of relationship used for most activity links in traditional schedules. What is this most common precedence relationship called?

The project manager for an enterprise telecom account reviews the latest quarterly results and finds support-response scores have declined for the third consecutive period, even though delivery milestones remain on track. The account team is preparing its response for the next review.

What is the project manager’s best next step?

A project manager is directing a municipal road-widening program under a lump-sum contract. The contractor treats drainage and landscaping on a neighboring parcel as part of the works, funded by a separate municipal budget line, and no boundary has been documented. The handover milestone is fixed.

What is the project manager’s best next step?

A project sponsor questions whether spending more on quality assurance will benefit the project. Which tool should the project manager use to justify quality investment?

A museum exhibition project runs gallery renovation and conservation to a fixed opening while digital exhibits are iterated weekly during previews. The project’s revised handover checklist caught three faults that the organization’s standard checklist misses, and the team disbands in four weeks. The standard checklist is owned by a central process function.

What should the project manager do?

A medical-device project blends predictive hardware development with adaptive software iterations. Scope-related events surface in both work streams. Instructions Drag each event on the left to the project-manager action on the right that most appropriately resolves it.

During an early release planning session on a software project, the team discovers a new open-source library that could significantly reduce development time. To capture this benefit, the project manager reassigns the team’s most experienced developer to investigate, integrate, and roll out the library so the time savings are realized on the current release. Which opportunity response strategy does this approach represent?

The project is midway through constructing a 20-story office tower. The owner now requests an additional floor that was not in the approved scope. The contract provides no financial or schedule contingency to absorb the change.

What should the project manager do to address this situation?

A program manager at a state-owned freight rail operator is renewing the signaling across a main line under a business case with design gates. The regulator has just published a new safety standard whose compliance date falls after the next design gate, and the case’s requirement set was written before it.

How should the program manager survey this change in the external business environment?

A key stakeholder has been unresponsive despite multiple attempts to engage them as outlined in the stakeholder engagement plan. What should the project manager do next?

A buyer has contracted a seller to deliver a specialized component. The contract requires the buyer to review and approve interim deliverables within five business days. During execution, the buyer repeatedly misses review deadlines, and the seller’s work is delayed as a result. No formal change order has been issued, but the seller documents the impacts and requests schedule relief. This situation is an example of which type of contract change?

A program manager at an insurance company is modernizing its policy administration platform in two streams under one steering group. The governance charter has been approved and names the steering group as owner of shared-data decisions, and the escalation thresholds have not yet been written.

After the charter is approved, what should the program manager do next to set the escalation paths and decision thresholds?

A project manager delivers a hybrid postal route optimization program, releasing the routing platform region by region. Each region is a phase, and the client’s operations director confirms each one as it completes.

Match each region situation to the measure that decides when closure is complete.

A project manager evaluates two projects with IRRs of 12% and 15%. Both projects exceed the organization’s cost of capital, which is 10%. What should the project manager recommend?

On a cross-department analytics upgrade, the project manager owns the project budget, assigns work, and can reallocate team members’ time even when it conflicts with their functional managers’ preferences. Which matrix structure does this indicate?

A project team has established a set of guiding principles, but notices inconsistent adherence. What is the most effective way to communicate these principles?

A project manager runs a hybrid habitat expansion at a zoological park: civil works to an approved plan, a fixed reopening date, and animal transfers staged around a fixed breeding season. Only one specialist can certify the new containment, booked for eight weeks from March, before the works finish in April.

How should the project manager respond?

A project manager notices a decline in participation from some virtual team members during meetings and delays in task completion. What should the project manager do to address the situation?

A cross-functional team needs to estimate upcoming work. They want a consensus method that limits anchoring and prompts discussion. They also want something derived from Wideband Delphi. Which technique should they use?

The refurbished leisure center has reopened and been accepted. The temporary power supply the project installed still serves the building while the permanent supply completes its proving period.

Which action best addresses this situation?

A telecoms network-modernization program has four subsidiary plans that were produced by different teams. The program manager is reviewing them together for the first time.

Match each condition found in the plans to the action that resolves it.

The platform team runs two-week iterations and has promised its internal customer teams a set of improvements in the release now being built. A compliance rule changed this week, the resulting work is already authorized, and the iteration is full. The promised improvements cannot all stay if that work is added.

What should the product manager do?

A project management office (PMO) schedules a review of an ongoing construction project. An experienced auditor, who is not part of the delivery team, examines whether the team is following the organization’s approved quality procedures, checklists, and standards in their day-to-day work. What is the primary function of this type of review?

A project’s final deliverable received an NPS of 10, significantly lower than expected. What should the project manager do?

During the installation of a solar energy farm, the procurement team and installation crew are in conflict over delays caused by late deliveries of materials. The installation crew claims the delays are avoidable, while the procurement team cites supplier constraints. What should the project manager do to analyze the context of this conflict?

In a project to prepare a merger agreement, the legal team is struggling with low morale and conflicting priorities. What should the project manager do to demonstrate servant leadership?

During a project audit, outdated project artifacts are found being used in decision-making. What is the best corrective action?

A hospital IT upgrade project lost two senior team members after a sudden departmental restructuring. The executive sponsor and key clinical leads have not received any updates for three weeks, leading them to make independent decisions based on outdated information.

How should the project manager respond to address the stakeholder information gap?

A regional utility is replacing its customer billing platform, with phased rollout to residential and business accounts. Customers expect online payments and usage alerts, while call-center and field-service teams expect complex rate plans and outage billing. Lessons learned from a similar portal project were never reviewed, no expectations are documented, and the rollout plan is due next month.

Which actions should the project manager take to identify those expectations? (Select 3.)

A project is rolling out a new test automation tool next month. The team needs training, but the project manager wants the timing to maximize real-world uptake. When should the training occur?

A project manager at a film post-production company has two productions that share a single colorist. Both productions booked their grading week in the same seven days, and the second production’s final cut missed its delivery date.

What might the project manager have done differently?

During requirement gathering, multiple stakeholders provide conflicting needs for a new software application. What should the project manager do?

A project manager is expanding a marine aquaculture farm at sea, adding pens while the farm continues to raise its current stock. The expansion’s draft schedule now lists both the expansion work and the operations team’s daily husbandry tasks as fixed activities. The baseline has not yet been set.

What should the project manager do next?

A project manager is preparing to close the project accounts and return any unused funds. Before doing so, the project manager wants to confirm that any people-focused closure activities that may require budget are complete. What should the project manager ensure is completed first?

Midway through a commercial aircraft subsystem program, an airworthiness regulator gains approval power over an interface change previously handled internally. The project manager is preparing the next stakeholder briefings from the initial plan.

Which action should the project manager take?

A project manager is reviewing the stakeholder register to ensure effective stakeholder engagement throughout the project. Which of the following elements are essential components of an effective stakeholder register? (Select 3.)

During release planning, the team debates which agreements to finalize now and which to defer until closer to go-live. Which agreement is most appropriate to make later in the project rather than upfront?

A project team is struggling to align on priorities for the deliverables. The project manager suggests creating a vision statement to help clarify the team’s focus. What is the primary purpose of this vision statement?

In an IT project to deploy a customer relationship management (CRM) system, KPIs reveal that one team member is falling behind on task completion due to insufficient knowledge of the software. How should the project manager support the team member’s growth and performance?

A project manager is leading a project in a heavily regulated industry. During project initiation, which of the following actions should the project manager take to plan for compliance? (Select 3.)

In a project to build a new manufacturing facility, the project manager delegates procurement authority for materials to a senior engineer. The engineer selects a supplier that is not on the approved vendor list, resulting in delays. What should the project manager do to ensure decision-making authority is exercised responsibly?

The university’s campus expansion plan was based on enrollment projections that have now been revised downward substantially. The lower forecast means building space and budget allocations must be re-examined. Existing performance metrics still reference the original enrollment targets, leaving the project manager without accurate progress data.

What is the most appropriate action for the project manager to take regarding performance measurement?

In a utilities project to upgrade a city’s power grid, the project manager observes that a field technician consistently misses deadlines for completing assigned tasks. How should the project manager appraise the technician’s performance against key performance indicators (KPIs)?

Instructions: Drag each artifact to the description that best fits its purpose.

A rural road and bridge upgrade keeps a risk register for its countryside workstream.

Using the risk register excerpt below, what should the project manager prioritize next?

The project manager for a municipal transit agency is defining a new fare-collection program. The funding ministry requires detailed audit reporting, while riders expect fast, simple payment options. The program design is about to be finalized.

Which approach should the project manager take?

A project team is developing a new hover-bike for commercial release. Midway through the project, the government introduces a new safety law requiring “Wear-a-helmet” stickers to be permanently affixed to all hover-bikes sold in the country. The team must update product labeling and documentation to remain compliant. What is the source of this change?

The HR automation team has been storing sprint outputs on three separate platforms since a tool migration six months ago. No one has reviewed whether the current documentation practices provide the quality and coverage needed by end users. The result is fragmented information that is difficult for stakeholders to locate and trust.

What is the project manager’s best next step to improve artifact visibility and consistency?

A project involves several significant risks that could threaten overall success. How should the project manager communicate this to stakeholders?

A project manager at a textile manufacturer is introducing recycled fiber into an existing product line, with the material specification updated in iterations. Recycled fiber changes how the fabric performs in wear and washing, the quality budget is fixed, and the manufacturer has published sustainability targets covering the recycled content.

Which actions should the project manager take? (Select 3.)

At an agricultural cooperative, the member growers’ crops all ripen across the same short window, and the loads arrive faster than the single grading crew can process them, with no additional graders available in the window. Storage is limited, and the loads differ in how quickly each will spoil.

Which approach should the project manager take?

A diverse construction project team includes members from various cultural backgrounds and professional specialties. What should the project manager do to support diversity and inclusion?

An organization is transitioning from plan-driven delivery to agile. A steering committee asks what event in an agile project provides a comparable governance checkpoint to a traditional phase gate review, where stakeholders can review progress and decide on next steps. In an agile project, which event most closely serves that function?

A delivery team is partway through an iteration when a key dependency fails. Several planned tasks no longer make sense, and the team needs to adjust quickly without losing sight of the goal. Earlier, they invested time in building a shared understanding of the goal and approach. What is the key advantage of that shared understanding when problems arise?

In a software development project, a conflict arises between the product owner and the development team. The product owner insists on prioritizing a feature that the team believes will cause technical debt and delays. How should the Scrum Master evaluate and recommend an appropriate conflict resolution solution?

A software group builds a field application for residential solar installers, shipping in two-week iterations against a quarterly backlog the product owner orders by customer value. A federal incentive for home battery storage will step down on the last day of the next quarter, and installers have started quoting storage work in volume.

How should the product owner respond to the incentive change in the backlog?

Delivery of a campus services platform is approved at the feature level, and the feature set is what the teams will build from. No part of that set has been broken down further, and the teams cannot yet estimate or schedule their work.

Which actions should the project manager take? (Select 3.)

A vendor proposes a support agreement with a response time of 72 hours for critical issues, but the project requires faster responses. What should the project manager do?

A project team is building a new AI data center. The civil, structural, and mechanical construction work is well understood and follows established methods. However, each new data center rollout implements a new generation of AI infrastructure, including updated GPU clusters, high-speed networking, power distribution, and cooling designs that are still being validated in production. The sponsor wants predictable governance for the facility build while allowing rapid learning and adjustment for the evolving technology stack. Which approach is most likely to be effective?

A project manager is planning engagement for a corporate e-learning platform release touching client procurement officers, end-user trainers, and internal sales and support teams with very different stakes. No agreed basis exists for segmenting the long party roster to focus effort.

Which grouping scheme should the project manager use?

A project manager updates the stakeholder register after learning about new stakeholders during project execution. What additional action should the project manager take?

In a project to automate a factory’s assembly line, the team reports during a daily standup that a critical piece of machinery is delayed due to supply chain disruptions. How should the project manager prioritize addressing this impediment?

A project manager wants to ensure that cost risks are covered but does not want to inflate the overall project budget unnecessarily. What is the best way to handle this?

A freight forwarding company builds a shipment tracking platform in two-week iterations under its product owner. The company has announced its operations teams will move into a new structure in six weeks, changing who uses the platform and how the work should be ranked. The next iteration starts in two weeks.

What should the product owner do about the impact of the reorganization on the backlog?

A medical-device manufacturer is launching a compliance-monitoring platform used by regulators, hospital procurement teams, and internal quality staff, each with different information needs. The project manager is drafting the communication strategy for the rollout, and none of the groups currently has a predictable pattern for how it learns about progress and changes.

Which elements should the communication strategy define? (Select 3.)

A project manager is analyzing the critical path for a construction project. One activity on the critical path is delayed by four days, but another parallel activity has six days of total float. What is the most likely impact on the project schedule?

A project manager is leading a healthcare system upgrade that will improve patient data security and reduce operational costs. What form of value does this project primarily deliver?

At a nuclear power station, a refuelling outage has finished inside its fixed window and the station is back generating. The project manager is waiting on the operator’s confirmation of the work, which is withheld until the promised fall in unplanned outages appears, and the operating cycle cannot be shortened.

Which action should the project manager take?

An agile team is using several information radiators to monitor progress. They already track a simple release burndown chart, which shows how much work remains in terms of story points. The Scrum Master suggests adding a Cumulative Flow Diagram (CFD) to gain an additional perspective that the burndown chart does not provide. What unique insight can a CFD offer compared to a standard release burndown graph?

The project manager at a SaaS provider is preparing a new analytics feature for its HR compliance platform. The customer-success team expects the feature to include usage reports that the sales team already promised a paying customer, but the product team never scoped that work. Iteration planning for the feature begins next sprint.

What should the project manager do first?

A pharmaceutical facility program runs construction and validation to a fixed qualification date while process software is iterated after each production campaign. The same deviation recurred in two consecutive campaigns, and the improvement review that was meant to change how campaigns run met only after both had finished.

What might the project manager have done differently?

A virtual team is struggling with miscommunication due to reliance on text-based communication for complex discussions. What is the best course of action for the project manager?

A student-services program must decide whether to release the next increment. Three teams report different completion dates, and no single document describes how the work fits together.

Which sources should the project manager analyze before making the decision? (Select 3.)

A project manager is planning the handover for the lead design engineer of a tractor line, who retires in six months. The successor has solid fundamentals but no full product-line ownership, while the department head suggests an external posting with exit notes.

What should the project manager do?

A project manager is developing a Quality Management Plan. A senior executive asks how the plan will ensure product defects are minimized during execution. Which element should the project manager emphasize?

A project team is using a version control system for key artifacts such as requirements, designs, and test procedures. The system records a timestamp and the user’s name for each change. What is the primary benefit of this feature?

A project manager leads the product team building an online grocery delivery service. The team runs two-week Sprints, and its risk log comes from one workshop with the engineering leads. The coming work depends on launching in a new city, where the partner stores, driver supply and food-safety rules are unfamiliar.

How should the project manager identify the risks for the new city launch?

A project manager is working on a manufacturing project and is applying lean principles to optimize throughput while minimizing waste. The project team identifies that one workstation in the production line is operating slower than others, causing bottlenecks. What should the project manager do first to optimize throughput?

During a project review, a senior director on the steering committee announces she is leaving the company. What is the most appropriate immediate action for the project manager to take?

A defense contractor’s lead systems engineer, the only person who understands the legacy radar calibration model, retires in six weeks. The calibration assumptions behind the model were never written down, and the engineering changes made during the program exist only in the engineer’s memory. The program office must decide what to capture first.

Which items of knowledge are most critical to capture before the specialist departs? (Select 2.)